Terms of service

OVERVIEW
These Terms of Service (“Terms”) govern your use of Vyra, including our website, store, products, and services (the “Services”). Throughout the site, “we,” “us,” and “our” refer to Vyra. Vyra is powered by Shopify, which provides the platform enabling these Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services. These Terms include important legal information regarding warranties, liability limits, and your rights.

ACCESS AND ACCOUNT
By using our Services, you confirm that you are of legal age in your jurisdiction or have consent from a parent/guardian if applicable. You agree to provide accurate, current, and complete information when placing orders or creating an account. You are responsible for maintaining the security of your account and for all activity under it. Accounts may not be transferred, sold, or shared.

PRODUCTS
We aim to display products as accurately as possible, but we do not guarantee that colours, packaging, or appearance will exactly match what you see on your device. Product descriptions may change at any time without notice, and we reserve the right to discontinue or limit quantities of any product at our discretion.

ORDERS
All orders placed through our store are considered offers to purchase. We reserve the right to accept, decline, or cancel any order at our discretion. Your order is not confirmed until payment is processed and accepted. Order cancellation may not always be possible after acceptance. All purchases are subject to our Refund Policy [LINK].

PRICING AND BILLING
Prices are subject to change without notice. The price charged will be the price at the time of purchase. Taxes, shipping, customs, and additional fees may apply. You agree to provide accurate payment and billing information and authorize us to charge your selected payment method for your order total.

SHIPPING AND DELIVERY
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Once an order is handed to the carrier, risk of loss transfers to you.

INTELLECTUAL PROPERTY
All content on our Services, including branding, visuals, designs, text, and media, is owned by Vyra or its licensors and protected by intellectual property laws. You may not copy, reproduce, distribute, or use any content without written permission. Vyra trademarks may not be used without authorization.

THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools or links. These are provided “as is” without warranties or responsibility. We are not liable for any issues arising from third-party websites or services. Use is at your own risk.

RELATIONSHIP WITH SHOPIFY
Vyra is powered by Shopify, but all transactions occur directly between you and Vyra. Shopify is not responsible for any purchases, damages, or claims related to products or services sold through our store.

PRIVACY
Your use of our Services is subject to our Privacy Policy, which explains how your personal information is collected and used. Data may also be processed by Shopify to support store functionality and improvements.

FEEDBACK
Any feedback, suggestions, or content you submit may be used by Vyra without restriction or compensation. You confirm that you own or have rights to any content submitted and that it does not infringe on any third-party rights.

ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed, and to cancel orders affected by such issues.

PROHIBITED USES
You agree not to use our Services for any unlawful, harmful, or abusive activity. This includes attempting to interfere with the platform, access data improperly, spam, misuse systems, or violate any applicable laws. We may suspend or terminate access at any time for violations.

TERMINATION
We may suspend or terminate access to our Services at any time without notice if you violate these Terms. Certain sections of these Terms will continue to apply after termination, including liability, intellectual property, and indemnification.

DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted, error-free, or fully accurate service. Use is at your own risk.

LIMITATION OF LIABILITY
To the fullest extent permitted by law, Vyra is not liable for any direct or indirect damages arising from the use of our Services or products, including loss of profits, data, or other intangible losses.

INDEMNIFICATION
You agree to indemnify and hold harmless Vyra, Shopify, and related parties from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

SEVERABILITY
If any part of these Terms is found to be unenforceable, the remaining provisions will remain valid and enforceable.

ENTIRE AGREEMENT
These Terms, along with our policies, represent the full agreement between you and Vyra and replace any prior agreements or communications.

GOVERNING LAW
These Terms are governed by the applicable laws of the jurisdiction in which Vyra operates.

CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services after updates means you accept the revised Terms.

CONTACT INFORMATION
Questions about these Terms should be sent to vyrahealth.support@gmail.com.